These Terms of Service ("Terms") govern the relationship between Dexter Media ("we", "us", "our") and any individual or business ("you", "the Client") that engages our services or uses this website. By accessing our website or entering into a services agreement with us, you agree to be bound by these Terms.
Please read these Terms carefully. If you do not agree with them, you should not use this website or engage our services.
These Terms should be read alongside our Privacy Policy, which explains how we handle your personal data.
Dexter Media provides digital marketing services including, but not limited to, search engine optimisation (SEO), paid search (PPC), social media strategy, content creation, email marketing, and website development. The specific services provided to you will be set out in a separate proposal or statement of work agreed between us.
We reserve the right to decline any project or engagement at our discretion. Nothing on this website constitutes an offer or guarantee of services.
A formal engagement begins when both parties have agreed to a written proposal or contract, either by signature, email confirmation, or payment of an invoice. Verbal agreements do not constitute a binding commitment unless subsequently confirmed in writing.
Any changes to the scope of work agreed in a proposal must be mutually agreed in writing before additional work commences. We reserve the right to charge for work that falls outside the original scope.
Our fees will be set out in the relevant proposal or invoice. Unless otherwise agreed in writing:
Late payments may incur interest at the rate of 8% per annum above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. We reserve the right to pause or suspend services where invoices remain unpaid beyond 30 days.
To enable us to deliver our services effectively, you agree to:
Delays caused by late provision of materials, feedback, or approvals may affect delivery timelines and are not the responsibility of Dexter Media.
Upon receipt of full payment for the relevant work, ownership of deliverables created specifically for you (such as website copy, creative assets, and campaign materials) transfers to you.
We retain ownership of all underlying methodologies, processes, templates, tools, and pre-existing intellectual property used in the creation of your deliverables. We also retain the right to reference our work for you in our own portfolio and marketing materials, unless you request otherwise in writing.
Any third-party software, tools, or licensed content used in your project remains subject to the relevant third-party terms and licences.
Both parties agree to keep confidential any sensitive business information shared during the course of an engagement. This includes, but is not limited to, business strategies, financial data, customer data, and proprietary processes.
This obligation does not apply to information that is or becomes publicly available through no fault of either party, or information that is required to be disclosed by law or a regulatory authority.
Digital marketing outcomes are influenced by many factors outside our control, including search engine algorithm changes, market conditions, competitor activity, and the quality of your product or service. While we work diligently to achieve the best possible results, we do not guarantee specific outcomes, rankings, traffic levels, or revenue figures.
Any projections, forecasts, or examples of past performance provided during the sales process are illustrative only and do not constitute a guarantee of future results.
To the fullest extent permitted by law, Dexter Media shall not be liable for any indirect, consequential, incidental, or special loss or damage arising from or in connection with our services, including loss of revenue, loss of profit, loss of data, or loss of business opportunity.
Our total liability to you in connection with any single engagement shall not exceed the total fees paid to us by you in the three months immediately preceding the event giving rise to the claim.
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.
Either party may terminate a retainer engagement by giving 30 days' written notice, unless a different notice period is specified in the relevant agreement. Project-based engagements may be terminated as set out in the relevant proposal.
We reserve the right to terminate an engagement immediately if:
Upon termination, any outstanding invoices become immediately due and payable. Where termination occurs mid-month on a retainer, fees for work completed to the termination date will be due on a pro-rata basis.
This website is provided for informational purposes only. While we take care to ensure the information on this site is accurate and up to date, we make no warranties or representations of any kind, express or implied, about the completeness, accuracy, or suitability of the information provided.
You must not use this website in any way that causes, or may cause, damage to the website or impairment of its availability or accessibility, or in any way that is unlawful, fraudulent, or harmful.
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) shall be governed by and construed in accordance with the laws of England and Wales. Both parties submit to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms from time to time. We will always indicate the date of the most recent update at the top of this page. Your continued use of our website or services after any changes take effect constitutes your acceptance of the revised Terms. For active client engagements, material changes to Terms will be communicated directly.
If you have any questions about these Terms, please get in touch:
Dexter Media Ltd
Company No. 11244007
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: sean@seandexter.ai